Frequently Asked Questions

🛍️ Orders & Products

What types of products do you offer?

We offer Christian and faith-based apparel including T-shirts, hoodies, tank tops, sweaters, jackets, tote bags, hats, and more — anything that can be heat cured.

Do you offer custom designs or printing?

Yes! We offer custom heat press prints for individuals, churches, and organizations. Reach out and tell us what you’re looking for.

What sizes do you carry?

We offer a full range of adult and youth sizes. Size charts are available on each product page. If you need sizing help, feel free to contact us.

Are your items made to order?

Yes. Most of our items are made to order to ensure quality and faith-filled messaging in every piece.

🚚 Shipping & Delivery

Where do you ship?

We currently ship throughout the United States. For international orders, please contact us directly before purchasing.

How long does shipping take?

Orders are typically processed within 3–5 business days. Shipping takes another 2–7 business days depending on your location.

How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with tracking information included.

🔄 Returns & Exchanges

What is your return policy?

We accept returns within 30 days of purchase as long as the item is unworn, unwashed, and in original condition. Custom or personalized items are final sale.

How do I start a return or exchange?

Simply email us at support@madeintheeightees.com with your order number and request.

💳 Payments & Billing

What payment methods do you accept?

We accept all major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.

Is my payment information secure?

Yes. All transactions are SSL encrypted and processed through secure gateways.

🎁 Discounts & Bulk Orders

Do you offer discounts or promo codes?

We occasionally run sales and offer discount codes through our newsletter and social media. Subscribe to stay in the loop!

Do you offer group or bulk pricing?

Absolutely. We love working with ministries, youth groups, events, and churches. Contact us for a quote on bulk orders.

🧼 Product Care

How should I wash my T-shirt or hoodie?

Wash inside out in cold water. Tumble dry low or hang dry. Do not iron directly on the print and avoid bleach.

🙏 Our Faith & Mission

What does “Made in the EighTees” mean?

It’s a play on words. We were born in the 1980s, make T-shirts ("tees"), and more importantly, we’ve been reborn in Christ. Our slogan is “Made in the EighTees – Reborn for the Kingdom.”

What is your brand mission?

We’re a husband and wife team called to share the gospel through apparel. We create “witness wear” that opens the door to conversations about Jesus.

Do you support any ministries or causes?

Yes! We donate a portion of our proceeds to ministries like For Love With Jesus, and we serve with our church, Calvary Chapel Clayton, NC. Ray also serves on the church safety team.

📞 Contact & Support

How can I contact you?

Email us anytime at support@madeintheeightees.com. We do our best to respond within 1–2 business days.

Do you have a physical storefront?

No, we are an online-only shop based in North Carolina. All items are made and shipped from our workspace.